autisticalice: (Default)
Kimi-chan ([personal profile] autisticalice) wrote in [site community profile] dw_accessibility2012-09-22 08:53 pm

Putting up a warning notice/banner for maintenance

 I think there should be a banner or something saying if maintenance will be at a certain time and to prepare for it. I came up with this idea because of the recent maintenance where it was rather unpredictable and I had no idea it was coming. As a disabled person, I need to have predictability in order to plan my activities wisely so that nothing bad is triggered.
 
Otherwise, unpredictability might trigger a big meltdown. I'm sure there are other users that don't have twitter or ways of knowing when maintenance will happen since they might not check the dw_maintenance constantly to check. What would be effecient is having an estimate of the time for maintenance before it starts, how long it will be and whatever.
 
As I said before, I'm the type of person that needs predictability and proper structure so that a meltdown/outburst isn't triggered by a surprise maintenance closure, especially when I don't know how long that will last, it can cause a lot of distress for me.
 
I don't think there would be any drawbacks, except maybe it might bother some people but it is more beneficial to be aware of what is going to happen. it will give people time to plan what they want to say wisely and possibly know that they have to make an entry before the maintenance starts... or whatever.

(I'm not sure if this is allowed but it is a real problem for me)

foxfirefey: A wee rat holds a paw to its mouth. Oh, the shock! (thoughtful)

[personal profile] foxfirefey 2012-09-23 04:13 am (UTC)(link)
Could you subscribe to [site community profile] dw_maintenance? You could also use a service like http://blogtrottr.com/ that would email you every time [site community profile] dw_maintenance updated.
foxfirefey: A wee rat holds a paw to its mouth. Oh, the shock! (thoughtful)

[personal profile] foxfirefey 2012-09-23 04:37 am (UTC)(link)
Hrm. Okay, what browser do you use? And what pages do you usually go to?
foxfirefey: A wee rat holds a paw to its mouth. Oh, the shock! (thoughtful)

[personal profile] foxfirefey 2012-09-23 04:41 am (UTC)(link)
I meant, what pages on DW do you usually go to? That is, what pages would be most useful to have a banner on?
foxfirefey: A guy looking ridiculous by doing a fashionable posing with a mouse, slinging the cord over his shoulders. (geek)

[personal profile] foxfirefey 2012-09-23 04:56 am (UTC)(link)
Okay, since you use Chrome, I think I found an extension that might help?

https://chrome.google.com/webstore/detail/pnjaodmkngahhkoihejjehlcdlnohgmp

You can use the RSS feed of [site community profile] dw_maintenance and set that extension to notify you when there is a new post in it. Because DW tries to warn a couple days ahead of time, it should notify you in time to know how to plan. That way, you don't even have to visit the site or check email, the notification thingie would happen no matter what site you were on.
jeshyr: Blessed are the broken. Harry Potter. (Default)

[personal profile] jeshyr 2012-09-23 08:30 am (UTC)(link)
Some more options:

Set up email alerts like [personal profile] foxfirefey said, but tell that service to update to your *Facebook* address so they show up as Facebook messages.

Also, our maintenance is almost always less than an hour long, usually much shorter. I'm not sure if this would help to know, but it's something.
pauamma: Cartooney crab wearing hot pink and acid green facemask holding drink with straw (Default)

[personal profile] pauamma 2012-09-23 02:20 pm (UTC)(link)
Hmm. In addition to the options others mentioned, I wonder whether a custom minimal client would work. By which I mean, not a full-featured one, more like something sitting in the background waiting for something to be posted to dw_maintenance, that would then provide you with the cues/reminders you need so you know you should read updates - whether the actual reading happens in your email app or your web browser is up to you. (Details depend on the OS your computer runs, how often your computer is running vs. shut down/suspended/hibernating, and whether you have a permanent Internet connection.)
pauamma: Cartooney crab wearing hot pink and acid green facemask holding drink with straw (Default)

[personal profile] pauamma 2012-09-24 12:11 pm (UTC)(link)
OK, this is wandering away from the initial question, and I'm not an expert in either gmail or ipad application development, but some quick websearching suggests it might be possible to have a custom client give you an auditory cue when you get new mail in your gmail inbox, using IMAP and INOTIFY. (Which, if possible, would solve both problems.)
jeshyr: Blessed are the broken. Harry Potter. (Default)

[personal profile] jeshyr 2012-09-25 02:36 am (UTC)(link)
That's easy - set up Mail on the iPad to connect to your GMail account and it'll give you a handy audible and visible cue whenever your GMail account gets a new email.

You don't have to use the Mail program to read the mail if you don't want to - it doesn't delete it from GMail or anything, it just offers an alternative way to access it.
elialshadowpine: (Default)

[personal profile] elialshadowpine 2012-09-25 02:38 pm (UTC)(link)
Do you have a smartphone? I believe that you can set some of them up to make an audible noise when you get an email, although I don't know offhand if it would be able to be done with emails from a certain address, but I don't see why it couldn't (considering that phones have different ringtone for different numbers). Maybe someone else can weigh in on this.
elialshadowpine: (Default)

[personal profile] elialshadowpine 2012-09-25 02:58 pm (UTC)(link)
An iPhone is a smartphone but I'm not familiar with their features. Maybe someone here might be able to offer advice. I can also look around Google when I am awake if you like (I am in ambien coma currently, lol).
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-09-23 04:24 am (UTC)(link)
Just to repeat what I said to your suggestion submission so others can see the reasoning as well, we've talked about the idea of having a sitewide notification system across the top of site-skinned pages and journal pages, but a number of people said that would be more of a cognitive accessibility issue for them to have things changing unpredictably (and of course having an additional element inserted into the page can also produce problems for screenreaders).

We do suggest that all users stay subscribed to the [site community profile] dw_maintenance community (it's why new accounts are subscribed to that community by default) and we try our very best to update it as far in advance as we can whenever there's planned maintenance, whether that will include downtime or not! It is the canonical source for announcement of maintenance, downtime, and other things that might go wrong.
jeshyr: I Helped Make Dreamwidth Accessible (DW Accessibility - I Helped)

[personal profile] jeshyr 2012-09-23 08:31 am (UTC)(link)
(I'm not sure if this is allowed but it is a real problem for me)


We can't always fix everything - as [personal profile] rahaeli said, most people have said that unexpectedly having a banner pop up in their page would be more disruptive to them. It's one of those unfortunate times when different accessibility needs conflict with each other!

BUT it's always OK to tell us what you think and to ask things, so thanks for speaking up :)

r